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Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By accessing or using SpotCharge ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

SpotCharge is an EV charging station directory platform that helps drivers find charging locations and helps location owners manage and promote their charging stations. These Terms govern your use of the SpotCharge website, applications, and all related services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use SpotCharge. By creating an account, you represent that you meet these requirements. SpotCharge is currently available to users in the United States.

3. User Accounts

You may create an account as either a Driver or a Location Owner. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must provide accurate, current, and complete information during registration
  • You must promptly update your account information if it changes
  • You may not create or maintain more than one account per person
  • You may not share your account credentials with others or allow others to access your account
  • You must notify us immediately if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, with reasonable notice where possible.

4. The Service

SpotCharge provides the following features and services:

  • Charging station directory: A searchable directory of EV charging locations with details including station type, connector types, amenities, and photos
  • Location management: Tools for location owners to create and manage charging station listings, including stations, ports, photos, and amenities
  • Reviews: A review system allowing drivers to share experiences at charging locations, and owners to respond to reviews
  • QR codes and short URLs: Generated QR code posters and short URL pages (using site codes) that link to public charging station listings
  • Public listing pages: Publicly accessible pages for each charging location that display station details, photos, reviews, and amenities

We may add, modify, or discontinue features of the Service at any time. We will make reasonable efforts to notify users of significant changes.

5. Location Owner Responsibilities

If you list a charging station on SpotCharge, you represent and warrant that:

  • You are the owner or authorized representative of the charging station and have the authority to list it
  • All information you provide about your station is accurate, complete, and up to date
  • You will promptly update your listing if station details change (e.g., availability, pricing, hours of operation)
  • Photos you upload are yours or you have obtained all necessary rights and permissions to use them
  • Your listing does not infringe on the intellectual property or other rights of any third party
  • Your charging station complies with all applicable local, state, and federal laws and regulations

SpotCharge is not responsible for the accuracy of individual listings. Location owners are solely responsible for the content they publish.

6. User Content

"User Content" includes reviews, photos, listing information, and any other content you submit to SpotCharge. By submitting User Content, you:

  • Grant SpotCharge a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your content in connection with operating the Service
  • Represent that you own or have the necessary rights to submit the content
  • Acknowledge that your content may be publicly visible to other users

Reviews must comply with the following guidelines:

  • Reviews must be based on your genuine, firsthand experience at the charging location
  • Reviews must not contain false, misleading, or defamatory statements
  • Reviews must not contain spam, advertising, promotional material, or solicitations
  • Reviews must not contain hate speech, threats, harassment, or obscene material
  • Reviews must not violate any third-party rights including privacy rights

We reserve the right to remove, edit, or refuse to display any User Content that violates these Terms, at our sole discretion and without prior notice.

7. Photos and Media

You may upload photos of charging stations to SpotCharge. By uploading photos, you confirm that:

  • You are the photographer or have obtained permission from the photographer to upload the image
  • The photos do not contain identifiable individuals without their consent
  • The photos accurately represent the charging station and are not manipulated in a misleading way
  • The photos do not contain offensive, inappropriate, or illegal content

Photos are stored securely and are subject to usage limits based on your account tier. We may compress or resize photos for performance purposes.

8. QR Codes and Site Codes

SpotCharge generates unique site codes and QR codes for charging locations. These codes are the property of SpotCharge and are provided for use in connection with the Service.

  • Site codes are assigned by SpotCharge and may not be transferred or resold
  • QR code posters generated through SpotCharge may be printed and displayed at your charging location
  • You may not use QR codes or site codes for purposes unrelated to your SpotCharge listing
  • SpotCharge reserves the right to reassign or deactivate site codes for inactive or terminated accounts

9. Subscriptions and Pricing

SpotCharge currently offers a free tier for all users. The free tier includes usage limits on locations, photos, and review responses.

Premium paid subscription tiers with expanded features and higher limits are coming soon. When paid subscriptions become available, the following terms will apply:

  • Paid subscriptions will be billed on a recurring basis (monthly or annual)
  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of the current billing period
  • Refunds will be handled on a case-by-case basis
  • We reserve the right to change pricing with reasonable advance notice

If you exceed the usage limits of your current tier, you may be required to upgrade or reduce your usage to remain within your plan limits.

10. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Scrape, crawl, spider, or collect data from SpotCharge through automated means without our written permission
  • Attempt to gain unauthorized access to our systems, servers, or other users' accounts
  • Impersonate another person, entity, or falsely represent your affiliation with any person or entity
  • Submit false, misleading, or fraudulent information, including fake reviews or listings
  • Interfere with, disrupt, or place an unreasonable burden on the Service or its infrastructure
  • Upload viruses, malware, or other harmful code
  • Use the Service to send unsolicited communications or spam
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Create a competing service using data obtained from SpotCharge

11. Intellectual Property

The SpotCharge name, logo, website design, and all related trademarks, service marks, and trade dress are the property of SpotCharge. You may not use our branding without prior written permission.

All software, features, and functionality of the Service (excluding User Content) are owned by SpotCharge and are protected by intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property except as expressly permitted.

12. Privacy

Your use of SpotCharge is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

13. Third-Party Services

SpotCharge integrates with third-party services for functionality such as authentication, payment processing, email delivery, and mapping. Your use of these third-party services is subject to their respective terms and privacy policies. SpotCharge is not responsible for the practices or content of third-party services.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, SpotCharge does not warrant that: (a) charging station listings are accurate, complete, or current; (b) charging stations listed are operational or available; (c) user reviews are truthful or reliable; (d) the Service will be uninterrupted, error-free, or secure; or (e) any defects will be corrected. Always verify charging station details independently before visiting.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPOTCHARGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Inability to charge your vehicle at a listed location
  • Inaccurate or incomplete listing information
  • Damage to your vehicle or property at a listed location
  • Actions or omissions of other users or location owners
  • Service interruptions or data loss

In no event shall our total liability exceed the greater of $100 or the amount you have paid to SpotCharge in the 12 months preceding the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless SpotCharge and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any rights of a third party.

17. Account Termination

You may delete your account at any time through your account settings or by contacting us. Upon account deletion:

  • Your profile information will be removed
  • Your charging station listings will be unpublished
  • Your reviews will be anonymized but may remain visible
  • Some data may be retained as required by law or for legitimate business purposes

We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, with notice where practicable.

18. Dispute Resolution

If you have a dispute with SpotCharge, we encourage you to contact us first at support@spotcharge.io so we can try to resolve it informally.

Any disputes arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree that any claims will be brought individually and not as part of a class action or representative proceeding.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

20. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of SpotCharge after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Service and delete your account.

21. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and SpotCharge regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
  • No Agency: Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and SpotCharge.

22. Contact

Questions or concerns about these Terms? Contact us at support@spotcharge.io.