How to Upload Photos to Your Charging Location

Uploading Location Photos

High-quality photos help drivers find your charging station and feel confident using it. Great photos increase views, usage, and positive reviews.

Why Photos Matter

Benefits of good photos:

📸 Increased visibility - Listings with photos rank higher in search 👀 More clicks - 3x more likely to be viewed than listings without photos 🎯 Easier to find - Drivers recognize location from photos ⭐ Better reviews - Clear expectations reduce negative feedback 💼 Professional appearance - Shows you care about driver experience

Photo Limits by Tier

How many photos you can upload:

Free tier: 3 photos per location
Premium: 25 photos per location
Premium Multi: Unlimited photos

To upload more photos: Upgrade your subscription →

Learn about subscription tiers →

What Makes a Good Location Photo

Essential Photos (Priority Order)

1. Overall location view (MUST HAVE)

Wide shot showing building/area
Helps drivers recognize location from street
Include signage if visible
Example: Front of building, parking lot entrance

2. Charging stations (MUST HAVE)

Clear view of physical charging units
All stations visible or individual photos per station
Close enough to see manufacturer/model
Example: Row of ChargePoint stations in parking lot

3. Connector close-ups (MUST HAVE)

Clear photo of each connector type (J1772, CCS, CHAdeMO, Tesla)
Shows drivers exactly what's available
Close enough to see connector pins
Example: J1772 connector on ChargePoint unit

4. Signage and directions (HIGHLY RECOMMENDED)

EV parking signs
Directional signs to charging area
Entrance signs or landmarks
Example: "EV Charging →" sign at parking entrance

5. Parking area (RECOMMENDED)

Parking spaces for charging
Shows how many spaces available
Indicates if covered/uncovered
Example: 4 marked EV parking spots

6. Access points (HELPFUL)

Entrance to parking lot/garage
Access gates or barriers
Keycard readers or payment terminals
Example: Parking garage entrance with hours posted

7. Amenities nearby (HELPFUL)

Restrooms entrance
WiFi signs
Waiting area/seating
Food/shopping within walking distance
Example: Coffee shop next door

Photo Quality Guidelines

✅ Do:

Use good lighting (daylight is best)
Hold camera steady (avoid blurry shots)
Clean lenses before shooting
Take photos from driver's perspective
Use landscape orientation for wide shots
Ensure photos are recent (within 6 months)

❌ Don't:

Upload dark or blurry photos
Include people's faces (privacy)
Show license plates clearly (blur if visible)
Use old photos if location has changed
Include irrelevant content
Over-edit or use heavy filters

How to Upload Photos

Step 1: Access Photo Upload

Method A: From Dashboard

Go to Dashboard → Sites
Click on your location
Scroll to "Photos" section
Click "Upload Photos" button

Method B: From Location Edit Page

Dashboard → Sites → [Your Location]
Click "Edit" button
Go to "Photos" tab
Click "Upload" button

Step 2: Select Photos

Click "Choose Files" or drag & drop
Select up to 10 photos at once
Supported formats: JPG, PNG, HEIC
Max file size: 10MB per photo
Click "Open"

Tip: Compress large photos before uploading to speed up process. Use tools like TinyPNG or Mac Preview → Export → Reduce Quality.

Step 3: Add Photo Details

For each photo:

Photo type (select one):

Location overview
Charging station
Connector close-up
Signage
Parking area
Amenities
Access point
Other

Caption (optional but recommended):

"Main entrance with EV charging on left"
"ChargePoint dual-port stations - Spots 1-4"
"J1772 connectors - 7.2 kW each"
"EV parking signs visible from Main St"

Why captions help:

Provides context drivers might not see in photo
Improves accessibility
Makes photos searchable

Step 4: Assign to Station or Port (Optional)

Attach photo to specific station/port:

Select station from dropdown
Or select specific port
Or leave as general location photo

Benefits:

Photos appear on station detail pages
Helps drivers identify which station to use
More organized photo gallery

Step 5: Upload and Review

Click "Upload Photos"
Wait for upload to complete (progress bar shown)
Review photos in gallery
Rearrange order if needed (drag and drop)
Set primary photo (shown in search results)

Primary photo tips:

Use best overall location shot
Should help drivers recognize location from street
Well-lit, clear, professional
Shows charging stations if possible

Managing Uploaded Photos

Reordering Photos

To change photo order:

Dashboard → Sites → [Location] → Photos
Click "Rearrange" button
Drag photos to new positions
First photo = primary (shown in search)
Click "Save Order"

Best order:

Overall location view (primary)
Charging stations
Connectors
Signage/directions
Parking area
Amenities

Editing Photo Details

To update caption or type:

Click photo to open detail view
Click "Edit" button
Update caption or photo type
Re-assign to different station if needed
Click "Save Changes"

Deleting Photos

To remove a photo:

Open photo detail view
Click "Delete" button
Confirm deletion

Warning: Deletion is permanent. Download photo first if you want to keep it.

When to delete:

Photo is outdated (station removed/changed)
Photo quality is poor
Duplicate photos
Irrelevant content
Need space for better photos (Free tier: 3 photo limit)

Photo Best Practices

Timing & Conditions

Best time to photograph:

Midday (10am-2pm) for best natural light
Avoid early morning/late evening shadows
Overcast days = soft, even lighting (great for photos)
Avoid rain/snow (wet surfaces, poor visibility)

Seasonal considerations:

Update photos if landscaping changes significantly
Winter photos should show clear access (not snow-blocked)
Show seasonal amenities if relevant (outdoor seating)

Composition Tips

For location overview:

Include recognizable landmarks
Show station from street view if possible
Capture signage and building name
Use rule of thirds (don't center everything)

For stations:

Get close enough to see manufacturer logo
Include station number/label if visible
Show all ports clearly
Avoid cars blocking view (take photos when empty)

For connectors:

Fill frame with connector
Show connector type clearly
Include cable if it helps identify type
Make sure connector is clean

Mobile Photography Tips

Using smartphone:

Clean camera lens first
Tap screen to focus on station/connector
Use HDR mode for high-contrast scenes
Hold phone steady or use surface for support
Take multiple shots to ensure one is sharp
Use portrait mode for close-ups (if available)

How Drivers See Your Photos

In search results:

Primary photo shows as thumbnail
Draws attention to your listing
First impression of your location

On location detail page:

Photo gallery at top of page
Swipeable carousel
Click to view full-size
Captions shown below photos
Photos grouped by type if assigned to stations

In map view:

Thumbnail may appear on map pin (coming soon)
Helps drivers recognize location visually

Photo Moderation

All photos are reviewed to ensure quality and appropriateness.

We may remove photos that:

Contain inappropriate content
Show people's faces clearly
Display license plates prominently
Are extremely low quality (blurry, dark)
Contain watermarks or promotional text
Are misleading or not related to location

If photo is removed: You'll receive email notification with reason.

Updating Outdated Photos

When to update:

Stations upgraded or replaced
New signage installed
Construction completed
Parking layout changed
Seasonal changes affecting access

How to update:

Delete outdated photos
Upload new photos
Update photo captions if needed
Rearrange to put best photo first

Common Questions

Q: How many photos should I upload? A: Minimum 3 (overall view, stations, connectors). More is better, up to your tier limit.

Q: Can I upload photos from Google Street View? A: No. Use only photos you took yourself or have permission to use.

Q: Do photos affect search ranking? A: Yes. Listings with 3+ photos rank higher in search results.

Q: What if I reach my photo limit? A: Delete lower-quality photos to make room, or upgrade to Premium for 25 photos (or Premium Multi for unlimited).

Q: Can drivers upload photos to my listing? A: Yes, drivers can add photos with reviews. You cannot delete driver photos, but you can report inappropriate ones.

Q: Should I include my business logo in photos? A: Add logo to your business profile instead. Location photos should show the physical location/stations.

Q: What file format is best? A: JPG or PNG. HEIC works but converts to JPG on upload. Avoid GIF or BMP.

Q: Can I upload videos? A: Not yet. Video support is on our roadmap. For now, use photos only.

After Uploading Photos

Next steps:

Verify appearance: View your listing as drivers see it
Add captions: Provide context for each photo
Monitor performance: Check analytics for view increases
Update regularly: Replace photos if location changes
Respond to reviews: Drivers may reference your photos

Optimization tips:

Use all available photo slots for your tier
Prioritize essential photos (location, stations, connectors)
Keep photos current (update at least yearly)
Show amenities to increase appeal
Upload during slow traffic times (faster uploads)

Guide to optimizing your listing →

Need Help?

Having trouble uploading photos? We're here to assist.

Contact Support or check our Help Center