Understanding SpotCharge Subscription Tiers
Subscription Tiers Overview
SpotCharge offers three subscription tiers designed to scale with your needs. Whether you're managing a single charging station or operating a network, there's a plan that fits.
Free Tier
Best for: Single station owners testing the platform
What's Included
- 1 claimed location
- 3 photos per location
- 1 review response per month
- Basic analytics: Page views, favorites count
- Email support: 2-3 business day response
Limitations
- Cannot manage multiple locations
- Limited photo uploads
- Minimal review engagement
- No custom branding
- Basic analytics only
Cost
$0/month - No credit card required
Ideal Users
- Property owners with one charging spot
- Small businesses testing SpotCharge
- Station owners evaluating the platform before upgrading
Premium Tier
Best for: Growing charging networks with 2-3 locations
What's Included
- 3 claimed locations
- 25 photos per location
- Unlimited review responses
- Custom branding: Logo and brand colors
- Advanced analytics: Views, trends, traffic sources
- Priority support: 24-hour response time
- 14-day free trial
New Features vs Free
- Manage multiple locations from one dashboard
- Significantly more photos for better presentation
- Respond to every review (build customer relationships)
- Brand your listing with logo and colors
- Detailed analytics for business decisions
- Faster support when you need help
Cost
- Monthly: $19/month
- Annual: $193/year (save 17% = $35/year)
Ideal Users
- Small charging networks (2-3 locations)
- Business owners wanting professional presentation
- Operators who actively engage with reviews
- Companies tracking performance metrics
Premium Multi Tier
Best for: Large networks with 4-5 locations or enterprise needs
What's Included
- 5 claimed locations
- Unlimited photos and videos
- Unlimited review responses
- Full custom branding: Logo, colors, custom CTAs, footer text
- Advanced analytics + API access: Export data, programmatic updates
- Dedicated account manager: Quarterly strategy calls
- Priority support: 4-hour response time
- Early feature access: Beta program participation
- 14-day free trial
New Features vs Premium
- Manage up to 5 locations (6+ requires enterprise plan)
- Unlimited visual content (photos and videos)
- Complete branding control
- API integration for automation
- Personal account manager for optimization
- Fastest support response
- Influence product roadmap
Cost
- Monthly: $49/month
- Annual: $490/year (save 17% = $98/year)
Ideal Users
- Regional charging networks (4-5 locations)
- Fleet depot operators with public charging
- Parking management companies
- Enterprise customers needing API integration
Feature Comparison Table
| Feature | Free | Premium | Premium Multi | |---------|------|---------|---------------| | Locations | 1 | 3 | 5 | | Photos | 3/location | 25/location | Unlimited | | Videos | ✗ | ✗ | ✓ | | Review Responses | 1/month | Unlimited | Unlimited | | Logo Upload | ✗ | ✓ | ✓ | | Brand Colors | ✗ | ✓ | ✓ | | Custom CTAs | ✗ | ✗ | ✓ | | Analytics | Basic | Advanced | Advanced + API | | API Access | ✗ | ✗ | ✓ | | Support Response | 2-3 days | 24 hours | 4 hours | | Account Manager | ✗ | ✗ | ✓ | | Price/month | $0 | $19 | $49 |
Which Tier Should You Choose?
Choose Free if:
- You have only 1 charging station
- You're testing SpotCharge before committing
- You have a limited budget
- You receive few reviews
Upgrade to Premium if:
- You have 2-3 charging locations
- You want professional branding
- You receive multiple reviews per month
- You need detailed analytics
- You want faster support
Choose Premium Multi if:
- You have 4-5 charging locations
- You need video content
- You want API integration
- You require a dedicated account manager
- You need enterprise-level support
Trial Period
Premium and Premium Multi include 14-day free trials:
- Full access to all features
- No credit card required to start trial
- Cancel anytime during trial (no charge)
- Automatically converts to paid after trial
Try before you buy to ensure the plan fits your needs.
Annual Billing Discount
Save 17% with annual billing:
- Premium Annual: $193/year (vs $228/year monthly)
- Premium Multi Annual: $490/year (vs $588/year monthly)
Annual plans are billed upfront but provide significant savings for long-term users.
Upgrading or Downgrading
Upgrading:
- Immediate access to new features
- Prorated charge for remaining billing period
- All existing data preserved
Downgrading:
- Features remain active until end of billing period
- Excess locations/photos hidden (not deleted)
- Can re-upgrade anytime to restore access
Learn more about upgrading/downgrading →
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Need Help Choosing?
Not sure which tier is right for you? Our team can help you evaluate your needs and recommend the best plan.